Data Requests

At Whirl Whisper, we prioritize your privacy and are dedicated to maintaining the highest standards of data protection. We comply with applicable privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where relevant. This page outlines how you can access, update, or request the deletion of your personal data that we collect, store, or process.

Your Data Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

  • Right to Access: You may request details about the personal data we hold, the purpose of processing, and any third parties it has been shared with.
  • Right to Rectification: If your data is inaccurate or incomplete, you can request corrections or updates.
  • Right to Deletion (Right to Be Forgotten): You can request the removal of your personal data, subject to legal exceptions.
  • Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data, including for marketing purposes.
  • Right to Restriction of Processing: Under certain conditions, you can request that we limit the processing of your personal information.

How to Submit a Data Request

You can request access, updates, or deletion of your data through the following methods:

  • Online Request Form: Submit your request via our Data Request Form. Providing accurate details will help us process your request efficiently.
  • Email: Send an email to privacy@whirlwhisper.com with the subject line “Data Request”, specifying your request (e.g., access, deletion, correction). Please include your full name, contact details, and any relevant information.
  • Postal Mail: Send your request to:
    Data Protection Team, Whirl Whisper
    3185 Linda Street, Philadelphia, PA 19103

Ensure your letter includes sufficient details for a prompt response.

Verification Process

To safeguard your personal information, we may require identity verification before processing your request. This may involve submitting a government-issued ID or confirming details related to past interactions with us. These measures help prevent unauthorized access to your data.

Response Time for Data Requests

We aim to respond to GDPR-related requests within 30 days of receiving a valid request. For CCPA-related requests, our response time is 45 days, with a possible extension of an additional 45 days, if needed. If an extension is required, we will notify you within the initial timeframe.

Limitations and Exceptions

Certain legal obligations may prevent us from fulfilling every request. For instance, we may be unable to delete data that is necessary for compliance with legal requirements, security protocols, or transaction-related obligations.

Authorized Agents

If you appoint an authorized agent to act on your behalf for data requests, we may require a written authorization from you. The agent will also need to verify their identity with us before we proceed.

Contact Our Data Protection Team

For any questions, concerns, or issues regarding your data rights, please reach out to our Data Protection Officer (DPO):

  • Email: help@whirlwhisper.com
  • Phone: (423) 407-4357
  • Web Form: https://whirlwhisper.com/
  • Mailing Address: 3185 Linda Street, Philadelphia, PA 19103

We are committed to ensuring your data privacy and handling your personal information with transparency and security.

Changes to This Page

We may update this page periodically to reflect changes in data handling practices or compliance requirements. Any updates will be posted here, and we encourage you to review this page regularly to stay informed about how we protect your data rights.