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Anti-Spam Policy

Anti-Spam Policy

Last Updated: 29-05-2024

At Whirl Whisper (“we,” “us,” or “our”), we are dedicated to promoting ethical and responsible email and digital communication practices. We maintain a zero-tolerance policy toward spam and unsolicited messages. This Anti-Spam Policy explains how we prevent spam, ensure compliance with relevant laws (such as the CAN-SPAM Act in the U.S., GDPR in the EU, and similar global regulations), and how users can report spam-related concerns.

Definition of Spam

Spam refers to unsolicited, unwanted digital communication sent without the recipient’s consent. This includes:

  • Unsolicited promotional emails
  • Excessive messages that do not provide meaningful value to the recipient
  • Messages sent to individuals who have not opted in to receive communications from Whirl Whisper

We strictly prohibit the use of spam in any form across our platform and digital communications.

How We Prevent Spam

To comply with anti-spam laws and regulations, we have implemented strict policies, including:

Consent-Based Communications

We only send emails and messages to individuals who:

  • Have opted in to receive communications by subscribing via a form on our website.
  • Provided explicit consent during account registration or any process where email addresses are collected.
  • Chose to receive notifications or updates from Whirl Whisper.

Double Opt-In Process

To confirm a user’s intent to receive our emails, we use a double opt-in process. After subscribing, users receive a confirmation email and must verify their subscription before receiving marketing or promotional messages.

Clear Opt-Out Options

Every email or digital message from Whirl Whisper includes:

  • A clear and accessible unsubscribe link, allowing users to easily opt out of future communications.
  • Simple opt-out instructions, making it easy for users to update their preferences.

Compliance with Anti-Spam Laws

We fully comply with international anti-spam regulations, including but not limited to:

  • The CAN-SPAM Act (U.S.)
  • The General Data Protection Regulation (GDPR) (EU)
  • The Canada Anti-Spam Legislation (CASL)
  • The Privacy and Electronic Communications Regulations (PECR) (UK)

Our compliance measures include:

  • Honest sender identification—users can clearly identify that messages are from Whirl Whisper.
  • Truthful subject lines—we do not use misleading email subject lines or deceptive content.
  • Transparent message content—our emails include sender details and a valid reply-to address.

User Responsibilities

By using our website, services, or subscribing to our content, users agree to:

  • Only provide email addresses they own or have legal permission to use.
  • Avoid sending spam emails to any email address associated with Whirl Whisper.

How to Report Spam

If you receive unsolicited messages from Whirl Whisper or suspect spam activity related to our communications, please report it via:

  • Email: help@whirlwhisper.com
  • Phone: (423) 407-4357
  • Web Form: https://whirlwhisper.com
  • Mailing Address: 3185 Linda Street Philadelphia, PA 19103

Please provide detailed information about the spam communication, so we can investigate and take appropriate action.

Consequences of Violating This Policy

We take anti-spam compliance very seriously. Any violation of this policy by users, employees, or partners may result in:

  • Immediate termination of accounts or agreements with Whirl Whisper.
  • Legal action, including fines or penalties under applicable anti-spam laws.
  • Reporting to regulatory authorities to enforce compliance.

How We Handle Opt-Out Requests

If users choose to unsubscribe from our communications:

  • Their email addresses will be removed from our mailing list within a reasonable timeframe, typically within 10 business days.
  • We maintain a record of all opt-out requests to prevent future unsolicited messages.

Best Practices for Email and Digital Communications

We follow industry best practices for email marketing and digital communication, including:

  • Personalization: Messages are relevant and tailored to user preferences.
  • Controlled Frequency: We limit the number of emails to avoid overwhelming users.
  • Valuable Content: Every email provides useful information, special offers, or important updates users have opted to receive.

Policy Updates

We may update this Anti-Spam Policy periodically to reflect:

  • Changes in legal requirements or compliance standards.
  • Updates to our communication practices.

Any significant updates will be communicated via email or a notice on our website.

Contact Information

For questions, concerns, or feedback about our Anti-Spam Policy, please contact us:

  • Email: help@whirlwhisper.com
  • Phone: (423) 407-4357
  • Web Form: https://whirlwhisper.com
  • Mailing Address: 3185 Linda Street Philadelphia, PA 19103

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